Field Application Engineer

Location(s): Colorado Springs, Austin, or REMOTE

Integral member of our US Sales team to provide technical application support for all of EM’s products with a primary focus on BLE design-in activities.

Essential Duties and Responsibilities

• Assist customers with the design-in of our ICs into their products
• Provide customers with product application & design support, design tools, demo/evaluation kits, application notes and product seminars
• Gain thorough understanding of the customer’s application and product architecture and provide customers with in-depth design assistance through collaboration with the BU technical staff
• Work with the US Sales team in pre-sales activities to help penetrate major customers and develop new ones
• Understand the competitive landscape and continuously work on differentiating our solutions
• Manage multiple projects and follow up on various tasks to ensure timely support and execution
• Ensure clear and accurate external and internal reporting and communication
• Support tradeshows and participation in industry events to promote our products

Key Job Responsibilities

• Application Firmware Development: Embedded software development and verification, develop application notes, Setup application-level test cases, Investigate, troubleshoot and report technical issues
• Customer Technical Support: Support: SDKs (BLE SoC and others MCU based product lines)., Review customer code and participate to workshop and training from EM, Contribution to emDeveloper forum as technical staff member.
• Project Management and Reporting: Act as the PM on design-in activities with customers, contribute to BU R&D roadmap, weekly/monthly/quarterly reports as required.
• Preferred additional experience: Knowledge of Bluetooth Low Energy technology including BLE Beacons, Energy Harvesting, RFID or mixed signal ASIC designs. Experience with embedded firmware for battery powered applications highly preferred.

Minimum of 35% travel to customer sites, tradeshows or parent company required. 

Education
BSEE/BSCE/BSCS from established university or BS in Engineering with relevant experience in Embedded SW or MS – EE/CE/CS with advanced course work preferred.

• Software development language: C/C++, Assembly, Python
• Knowledge about RTOS or equivalent real-time task scheduler
• Write application code to test drivers development (radio, USB, SPI, I2C, UART, Timers, RTC…)

Professional requirements

• 10 years in hardware, firmware, product development and actual FAE applications engineering.
• Wireless embedded software platform for semiconductor industry deploying SoC, IoT, MCU, ASIC platforms and solutions / Application support.
• Self-motivated team player with semiconductor application engineering experience.
• Ability to understand the customer’s application and apply your knowledge of EM products to help the customer successfully integrate EM products in their designs.
• Effective presenter and communicator, good listener with the ability to ask questions, and record accurate meeting notes